BUSINESS CONTINUITY AND DISASTER RECOVERY PLAN

Business Impact Analysis · Recovery Sequencing · Crisis Roles · DR Exercises · Cyber Recovery Interface


Document ID CERG-PLN-BC-001
Version 1.0
Status Approved
Classification Public
Owner Governance Pillar Leader
Parent Policy CERG-POL-001 - Cybersecurity Policy
Parent Documents CERG-GOV-OM-001 · CERG-GOV-CB-001
Supporting Documents CERG-STD-RES-001 · CERG-STD-AM-001 · CERG-STD-DG-001 · CERG-PLN-IR-001 · CERG-PRC-IR-002 · CERG-PRC-CHG-001 · CERG-PRC-RM-001
Review Cycle Annual / After major outage, DR exercise, or business-process change
Frameworks NIST 800-34r1 · NIST 800-53r5 (CP, IR) · NIST CSF 2.0 (RECOVER) · ISO 22301 · ISO/IEC 27031
Regulations SOX ITGC · CMMC L2 / 800-171r3 · NERC-CIP CIP-009 where applicable
Environments Business-critical processes, supporting systems, regulated environments, and CERG-managed recovery controls

Table of Contents

  1. Purpose and Scope
  2. BCP and Cyber Recovery Boundary
  3. Business Impact Analysis
  4. Recovery Tier Model
  5. Recovery Sequencing
  6. Crisis Roles and Governance
  7. Plan Activation and Communications
  8. Disaster Recovery Exercise Program
  9. Evidence and Records
  10. Metrics
  11. Roles and Responsibilities
  12. Regulatory and Framework Alignment Summary
  13. Document Control

1. Purpose and Scope

CERG-STD-RES-001 defines the technical recovery bar: backup protection, immutable copies, restoration testing, and cyber recovery tiers. This plan defines the operational wrapper around that bar: business impact analysis, recovery sequencing, crisis roles, recovery decisioning, exercise cadence, and evidence.

This plan applies to business processes and systems whose interruption could cause material operational, regulatory, customer, safety, financial, or reputational impact. It is written as a CERG-operable plan, not a full enterprise business-continuity program charter. It gives the program-in-a-box enough structure to survive an outage and to prove the recovery discipline existed before the outage.

A Backup Is Not a Continuity Plan

A clean restore is necessary, but it is not sufficient. The business still has to know which process comes back first, which degraded process is acceptable, who declares the crisis, who talks to customers, who approves operating below normal control posture, and what evidence proves the recovery was controlled. Disaster recovery restores technology. Business continuity restores the business.


2. BCP and Cyber Recovery Boundary

Question Primary Owner CERG Contribution
Which business processes are most critical? Business owner / Enterprise BCP Uses the BIA output to align recovery tiers.
Can backups be restored cleanly? Engineering Pillar Leader Owns technical restoration validation under CERG-STD-RES-001.
Which systems support the process? Business owner with Asset Management Uses the asset inventory and dependency records.
Who declares a crisis? Enterprise crisis process / CISO when cyber-led Provides security impact, risk, and control-state facts.
Can the business operate manually or degraded? Business owner / Enterprise BCP Identifies cyber control implications of degraded operation.
What residual risk exists during recovery? Risk Pillar Leader Records and routes risk acceptance under CERG-PRC-RM-001.
What evidence proves recovery readiness? Governance Pillar Leader Maintains evidence package and audit trail.

CERG does not replace Enterprise BCP. CERG supplies the cyber, risk, evidence, and control integrity layer that BCP needs.


3. Business Impact Analysis

The Business Impact Analysis (BIA) is the source record for recovery priority. Each in-scope business process has a BIA record with the fields below.

Field Purpose
Business Process Named process or service being protected.
Business Owner Accountable owner for recovery priority and acceptable degradation.
Supporting Systems / Assets Asset IDs from CERG-STD-AM-001.
Data Classification Highest data classification processed.
Regulated Scope SOX, CUI, NERC-CIP, privacy, contractual, or other obligations.
Maximum Tolerable Downtime Business tolerance for interruption.
Target RTO Required recovery time objective.
Target RPO Required recovery point objective.
Manual Workaround Whether degraded manual operation exists and for how long.
Upstream Dependencies Vendors, networks, identity, facilities, data feeds.
Downstream Dependencies Processes or customers that rely on this process.
Recovery Priority Sequencing tier for restoration.
Minimum Control Posture Security controls required before operation resumes.

BIA records are reviewed at least annually and whenever a critical process, system dependency, regulated scope, or business owner changes.


4. Recovery Tier Model

The plan uses the recovery tiers defined in CERG-STD-RES-001. The BIA may assign a stricter business requirement than the technical recovery tier, but it may not silently assign a weaker one for a regulated or mission-critical process.

Tier Business Meaning Minimum Planning Requirement
T1 - Mission-Critical Outage creates safety, regulatory, material financial, or severe customer impact within hours. Documented recovery runbook, quarterly restore evidence, annual full DR exercise, named crisis owner.
T2 - Business-Critical Outage materially impairs operations within one business day. Documented recovery runbook, semi-annual restore evidence, annual tabletop or technical exercise.
T3 - Important Outage degrades operations but is tolerable for several days. Documented recovery steps, annual restore evidence, annual review.
T4 - Standard Outage is inconvenient but manageable through ordinary support. Backup and rebuild path documented.
T5 - Non-Production Recovery is rebuild from code, infrastructure-as-code, or golden image. Rebuild method documented where needed.

RTO and RPO Are Claims Until Tested

A stated RTO or RPO does not become a planning fact until it has been demonstrated. Until then, the recovery tier is aspirational and the gap is tracked as a resilience risk. The plan may still operate, but leadership must know which recovery promises are proven and which are hoped for.


5. Recovery Sequencing

Recovery sequencing is decided before an outage, not during the worst hour of one. Each T1 and T2 process has a sequencing record:

  1. Confirm safety, legal, and regulatory constraints.
  2. Confirm identity, network, logging, and backup platform availability.
  3. Restore or fail over platform dependencies.
  4. Restore core data stores and integrity checks.
  5. Restore application or operational service.
  6. Validate security controls: access, logging, encryption, endpoint posture, segmentation, backup protection.
  7. Validate business function with the business owner.
  8. Approve return to production or degraded operation.
  9. Record residual risk and exceptions.
  10. Preserve recovery evidence.

A process may resume in degraded mode only when the business owner, Engineering Pillar Leader, Risk Pillar Leader, and CISO or delegate understand the missing controls and approve the risk path.


6. Crisis Roles and Governance

Role Continuity Responsibility
Chief Information Security Officer (CISO) Receives crisis briefings, approves material cyber risk during recovery, escalates to executive leadership.
Governance Pillar Leader Owns this plan, evidence discipline, and continuity governance reporting.
Engineering Pillar Leader Owns cyber recovery execution, restoration validation, and technical sequencing.
Risk Pillar Leader Owns residual-risk assessment and risk-register entries arising from recovery decisions.
Evidence Librarian Maintains exercise and outage evidence.
Risk Register Owner Records resilience risks, accepted degraded operations, and post-event remediation.
Cloud Security Engineer Supports cloud, SaaS, platform, and tenant recovery.
Identity Engineer Restores and validates identity, MFA, privilege, service accounts, and federation.
OT Security Engineer Supports OT recovery and NERC-CIP implications where applicable.
SOX ITGC Lead Ensures SOX-relevant recovery evidence is retained.
CMMC / Federal Compliance Manager Ensures CUI recovery obligations are addressed.
NERC-CIP Compliance Manager Ensures CIP recovery obligations and evidence are addressed.

Where an enterprise BCP or crisis-management program names additional roles, those roles remain outside CERG. CERG coordinates through its canonical roles.


7. Plan Activation and Communications

This plan is activated when an outage, incident, disaster, supplier failure, cyber event, facility issue, or platform failure threatens a T1 or T2 process, or when the CISO, Governance Pillar Leader, Engineering Pillar Leader, or enterprise crisis process requests activation.

Activation record:

  • date and time activated;
  • activating role and reason;
  • affected business process and systems;
  • current impact and expected trajectory;
  • recovery tier and sequencing priority;
  • cyber control state;
  • communication cadence;
  • recovery decision log;
  • risk acceptances or exceptions;
  • closure criteria.

Communications use the enterprise crisis communications process where one exists. CERG supplies technical facts, control posture, data classification, regulated-scope facts, recovery evidence, and residual-risk statements.


8. Disaster Recovery Exercise Program

Exercise Type Minimum Cadence Required For Evidence
Tabletop Annual T1 and T2 processes Scenario, participants, decisions, gaps, actions.
Technical restore test Per CERG-STD-RES-001 tier Systems with recoverable state Restore time, data currency, validation result.
Full DR exercise Annual for T1; at least every two years for T2 where feasible Mission-critical process chains End-to-end recovery evidence and lessons learned.
Regulated-scope exercise Per regulator or audit cycle SOX, CUI, NERC-CIP, and contractual scopes Control-specific evidence package.

Exercise findings become risk-register entries or tracked remediation actions. A passed exercise with missing evidence is not a passed exercise for audit purposes.


9. Evidence and Records

Continuity records are retained under CERG-PRC-AUD-001.

Evidence Item Required When
BIA record Every in-scope T1 through T3 business process.
Recovery runbook Every T1 and T2 process.
Restore test evidence Per recovery tier.
DR exercise package Every tabletop, technical exercise, and full DR exercise.
Activation record Every plan activation.
Recovery decision log Every active continuity event.
Risk acceptance or exception Any degraded operation or missing control.
Post-event report Every material outage or exercise.

10. Metrics

Metric Purpose
T1/T2 processes with current BIA Measures planning coverage.
T1/T2 processes with current recovery runbook Measures executable readiness.
Restore tests completed on schedule Measures technical recovery discipline.
RTO achieved in tests Measures recovery realism.
RPO achieved in tests Measures data-loss realism.
Open recovery gaps by age and severity Measures remediation backlog.
Exercises completed on schedule Measures governance cadence.
Degraded-operation risk acceptances Measures how often recovery requires control compromise.

11. Roles and Responsibilities

Roles below are canonical role names from CERG-GOV-OM-001 §6.1.

Role Plan Responsibility
Governance Pillar Leader Accountable owner for this plan and continuity governance evidence.
Engineering Pillar Leader Accountable for cyber recovery execution and restoration validation.
Risk Pillar Leader Accountable for residual-risk assessment during recovery.
Evidence Librarian Maintains BIA, exercise, activation, and recovery evidence.
Risk Register Owner Records recovery gaps, resilience risks, and accepted degraded operations.
Cloud Security Engineer Supports platform and SaaS recovery.
Identity Engineer Supports identity restoration and access validation.
Endpoint Engineer Supports endpoint recovery and device posture validation.
OT Security Engineer Supports OT continuity and CIP-009 interfaces.
SOX ITGC Lead Ensures financially relevant recovery evidence is audit-ready.
CMMC / Federal Compliance Manager Ensures CUI recovery obligations are addressed.
NERC-CIP Compliance Manager Ensures NERC-CIP recovery obligations are addressed.
Chief Information Security Officer (CISO) Approves material recovery risk acceptance and executive escalation.

12. Regulatory and Framework Alignment Summary

Regulation / Framework Reference Where in This Plan
NIST 800-34r1 Contingency planning guide Sections 3 through 9
NIST 800-53r5 CP, IR, CA Sections 4, 5, 8, 9
NIST CSF 2.0 RECOVER Sections 5, 7, 8
ISO 22301 Business continuity management Sections 3, 6, 7, 8
ISO/IEC 27031 ICT readiness for business continuity Sections 4, 5, 8
SOX ITGC Backup, operations, change, evidence Sections 4, 8, 9
CMMC L2 / 800-171r3 Contingency and incident response support Sections 5, 8, 9
NERC-CIP CIP-009 Recovery plans for BES Cyber Systems Sections 4, 8, 11

13. Document Control

Field Value
Document ID CERG-PLN-BC-001
Version 1.0
Status Approved
Effective Date 2026-05-22
Classification Public
Owner Governance Pillar Leader
Approved By CISO
Parent Policy CERG-POL-001 - Cybersecurity Policy
Review Cycle Annual; and after major outage, DR exercise, or business-process change
Next Scheduled Review 2027-05-22
Frameworks NIST 800-34r1; NIST 800-53r5 (CP, IR); NIST CSF 2.0 (RECOVER); ISO 22301; ISO/IEC 27031
Regulations SOX ITGC; CMMC L2 / 800-171r3; NERC-CIP CIP-009 where applicable
Environments Business-critical processes, supporting systems, regulated environments, and CERG-managed recovery controls

Revision History

Version Date Author Change Summary
1.0 Draft 2026-05-22 Cyber Governance Initial release. Establishes BIA requirements, recovery tiers, recovery sequencing, crisis roles, activation records, DR exercise cadence, continuity evidence, metrics, and the boundary between Enterprise BCP and CERG cyber recovery.

Review Triggers

  • Major outage or disaster-recovery event
  • Material change to business-process criticality
  • Material change to recovery tiering or backup architecture
  • Failed DR exercise or missed RTO/RPO target
  • New regulated-scope recovery requirement
  • Direction from the CISO

Cyber Governance owns this plan. The Governance Pillar Leader is responsible for initiating reviews, managing the revision cycle, and obtaining CISO approval and Enterprise BCP owner concurrence where applicable.

Document ID Relationship
Cybersecurity Policy CERG-POL-001 Parent policy
CERG Operating Model CERG-GOV-OM-001 Defines canonical roles and CERG boundaries
Unified Control Baseline CERG-GOV-CB-001 Control source for continuity and recovery obligations
Cyber Resilience and Backup Standard CERG-STD-RES-001 Technical recovery and backup standard
Asset Management and Inventory Standard CERG-STD-AM-001 Asset and dependency source
Data Governance and Classification Standard CERG-STD-DG-001 Data classification and regulated data support
Incident Response Plan CERG-PLN-IR-001 Incident-driven activation interface
Incident Response Playbook Set CERG-PRC-IR-002 CERG incident support playbooks
Security Change Management Procedure CERG-PRC-CHG-001 Recovery changes and emergency changes
Risk Register and Exception Process CERG-PRC-RM-001 Residual risk and degraded-operation acceptance
Audit and Evidence Management Procedure CERG-PRC-AUD-001 Evidence retention
Document Catalog and Naming Convention CERG-GOV-CAT-001 Registers this artifact and the BC domain

Source: plans/CERG-PLN-BC-001_Business_Continuity_and_Disaster_Recovery_Plan.md · Download .md · View on GitHub